Privacy Policy

1. Information We Collect

We collect information to provide and improve the Service. The types of information we may collect include:

Information You Provide Directly

• Contact information (name, email address) when you use our contact form.
• The content of any messages you send to us through the contact form.
• Nationality and destination country selections made while using the eligibility checker.

Information Collected Automatically

• Usage Data: We may collect information about how you access and use the Service, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
• Device Information: We may collect information about the device you use to access the Service, including the hardware model, operating system version, and screen resolution.

We do not collect sensitive personal information such as financial data, government identification numbers, or health information.

2. How We Use Information

We use the information we collect for the following purposes:

• To provide the Service: Processing your eligibility check queries and displaying relevant visa requirement information.
• To communicate with you: Responding to your inquiries, providing customer support, and sending relevant notifications about the Service.
• To improve the Service: Analyzing usage patterns to enhance functionality, user experience, and content accuracy.
• To ensure security: Detecting, preventing, and addressing technical issues, fraud, or abuse of the Service.
• To comply with legal obligations: Meeting applicable legal, regulatory, or contractual requirements.

We process your information based on the following lawful bases under the General Data Protection Regulation (GDPR): your consent, our legitimate interests in operating and improving the Service, and compliance with legal obligations.

3. Cookies and Tracking

Cookies are small text files stored on your device when you visit a website. We may use the following types of cookies:

• Essential Cookies: Required for the basic functionality of the Service. These cannot be disabled without affecting how the Service operates.
• Analytics Cookies: Help us understand how visitors interact with the Service by collecting and reporting information anonymously. We may use services such as Google Analytics or similar tools.
• Preference Cookies: Allow the Service to remember choices you have made, such as your language preference or previously selected nationalities.

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, doing so may limit certain features of the Service.

We may also use similar tracking technologies such as web beacons, pixel tags, and local storage to collect information about your interactions with the Service.

4. Third-Party Services

The Service may integrate with or link to third-party services. These third parties have their own privacy policies, and we encourage you to review them.

Third-party services we may use include:

• Hosting Providers: Vercel, which hosts our website and may process server logs containing your IP address and request data.
• Analytics Providers: Services that help us understand usage patterns and improve the Service.
• Font Services: Google Fonts, which may collect your IP address when fonts are loaded.
• Travel Data Providers: Third-party sources from which we obtain visa requirement data.

We do not sell, trade, or rent your personal information to third parties. We may share anonymized, aggregated data that does not identify you personally.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• Transmission of data over encrypted connections (HTTPS/TLS).
• Regular review of our data collection, storage, and processing practices.
• Limiting access to personal information to those who need it to operate, develop, or improve the Service.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including the GDPR and similar regulations. These rights may include:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Erasure: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
• Right to Restrict Processing: You have the right to request that we limit how we use your personal information.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to our processing of your personal information based on legitimate interests.
• Right to Withdraw Consent: Where we rely on your consent to process your information, you may withdraw consent at any time.

To exercise any of these rights, please contact us at hello@needtravelvisa.com. We will respond to your request within 30 days, as required by applicable law.

If you believe that we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

7. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at hello@needtravelvisa.com so that we can take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Effective Date" at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Service after any modifications to this Privacy Policy constitutes your acceptance of the updated policy.

For significant changes, we may provide additional notice through the Service or via email, where feasible.

9. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: hello@needtravelvisa.com
• Contact Page: needtravelvisa.vercel.app/contact.html

We are committed to resolving any concerns you may have about our collection or use of your personal information. We will make every effort to respond to your inquiry within 24 to 48 hours.